B2B.PORTAL

Finding Downloaded/Installed Apps:
I cannot find downloaded apps from “Downloads”. Why?

PDF documents and images downloaded from the GXV3240/GXV3275 browser will be stored in the internal storage of GXV3240/GXV3275. To manage downloaded/installed apps, please go to Settings -> Applications.

Changing the Account Widget Size on GXV3240/GXV3275 Default Blank Screen:

Can I resize the Account widget on the default blank screen of GXV3240/GXV3275?

Yes. By default, the Account widget on the GXV3240/GXV3275 default blank screen can accommodate 2 accounts. Users can choose to resize the widget for more accounts. Please follow these steps:

On the GXV3240/GXV3275 default blank screen, first remove the default Account widget by tapping and holding it, then dragging it to the Trash Bin at the bottom of the screen.
Press the Menu button and select “Edit Widgets.”
In the widget list, select “Account 5X3” for 6 accounts, “Account 3X2” for 2 accounts, or “Account 5X2” for 4 accounts.
Pairing iPhone with GXV3240/GXV3275 via Bluetooth:

Can I pair my iPhone with GXV3240/GXV3275 using Bluetooth?

Yes, you can pair your iPhone with GXV3240/GXV3275 via Bluetooth. For more information about the Bluetooth feature on GXV3240/GXV3275, please refer to the GXV3240 Bluetooth Guide and GXV3275 Bluetooth Guide.

Answering Call/Intercom on GXV3240/GXV3275:

Can I use GXV3240/GXV3275 to answer call/intercom calls?

Yes, you can configure GXV3240/GXV3275 to automatically answer call/intercom calls. To do this, go to Web GUI -> Account -> Call Settings and select “Enable Intercom/Paging” for the “Auto Answer” option.

Taking Screenshots on GXV3240/GXV3275:

How can I take a screenshot on GXV3240/GXV3275 and where will it be saved?

To take a screenshot on GXV3240/GXV3275, press and hold the MENU button for about 3 seconds. The screenshot will be saved under FileManager -> Internal Storage -> Pictures -> Screenshots. Users can then send the image files via Bluetooth or copy them to a USB flash drive/SD card connected to GXV3240/GXV3275.

Checking Storage and Memory Usage on GXV3240/GXV3275:

How can I check the internal storage and memory usage on GXV3240/GXV3275?

Go to Settings -> Applications on GXV3240/GXV3275, then click on the “DOWNLOADED,” “ON SD CARD,” “RUNNING,” and “ALL” tabs to check the internal storage and memory usage information. Additionally, users can check the internal storage status by going to Settings -> Storage.

Checking System Information on GXV3240/GXV3275:

How can I check my GXV3240/GXV3275 system information (firmware version, Android version, etc.)?

The system information of GXV3240/GXV3275 can be viewed from Settings -> About Phone section.

Transferring Contacts from UCM62xx/6510 to GXV3240/3275:

How can I transfer contacts from UCM62xx/6510 to GXV3240/3275 using the Universal Phonebook Editor?

To transfer contacts from UCM62xx/6510 to GXV3240/3275, please follow these steps:

Log in to the UCM62xx/6510 web user interface.
Go to Settings -> LDAP Server and add contacts to the LDAP Phonebook.
Select the desired contacts under “LDAP Phonebook,” click “Export Selected Contacts,” and save the file as a VCF format.
Run the Universal Phonebook Editor on your PC, import the VCF file, and adjust the fields accordingly.
Export the contact file from the Universal Phonebook Editor.
Import the contact file to GXV3240/3275 via HTTP/TFTP download or by enabling the HTTPD service in the Universal Phonebook Editor.
Hiding the On-Screen Keyboard on GXV3240/GXV3275:

How can I hide the on-screen keyboard after typing on GXV3240/GXV3275?

When you tap on an input field on GXV3240/GXV3275, the on-screen keyboard will appear. You can hide the keyboard by pressing the Back button.

Recovering GXV3240/GXv3275 from Failed Firmware Upgrade:

How can I recover GXV3240/GXV3275 if a firmware upgrade fails?

If the firmware upgrade fails on GXV3240/GXV3275, please follow the steps below to recover:

Prepare a USB flash drive and format it to FAT32.
Download the correct firmware file from the official Grandstream website.
Extract the firmware file to the root directory of the USB flash drive.
Insert the USB flash drive into the USB port on GXV3240/GXV3275.
Long press the Menu button on the device and select “Reboot” -> “Update from EXT.”
The device will detect the firmware on the USB drive and initiate the recovery process.
After the process is complete, the device will reboot with the new firmware.
I hope these translations help you understand the instructions for GXV3240/GXV3275. If you have any further questions or need more assistance, please feel free to ask.