{"id":40026,"date":"2023-04-19T01:36:16","date_gmt":"2023-04-18T22:36:16","guid":{"rendered":"https:\/\/procomteknoloji.com\/genel-yapilandirma-sorulari\/"},"modified":"2023-11-13T19:11:45","modified_gmt":"2023-11-13T16:11:45","slug":"general-configuration-questions","status":"publish","type":"page","link":"https:\/\/procomteknoloji.com\/en\/sss\/general-configuration-questions\/","title":{"rendered":"General Configuration Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40026\" class=\"elementor elementor-40026 elementor-35286\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b62303a elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"b62303a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1d4bbac\" data-id=\"1d4bbac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c79b89e elementor-widget elementor-widget-ucaddon_simple_list_menu\" data-id=\"c79b89e\" data-element_type=\"widget\" data-widget_type=\"ucaddon_simple_list_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start List Menu -->\n\t\t<link id='font-awesome-css' href='https:\/\/procomteknoloji.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/procomteknoloji.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: List Menu *\/\n\n#uc_simple_list_menu_elementor_c79b89e\n{\n  text-align:left;\n}\n#uc_simple_list_menu_elementor_c79b89e ul\n{\n  padding:0;\n  list-style:none;\n  margin:0;\n}\n\n#uc_simple_list_menu_elementor_c79b89e ul li\n{\n  padding:0;\n  list-style:none;\n  margin:0;\n}\n\n#uc_simple_list_menu_elementor_c79b89e ul li.current_page_item\n{\n  background-color:#f2f2f2;\n}\n\n#uc_simple_list_menu_elementor_c79b89e ul ul li.current_page_item\n{\n  background-color:#FFFFFF;\n}\n\n#uc_simple_list_menu_elementor_c79b89e ul ul ul li.current_page_item\n{\n  background-color:#e6e6e6;\n}\n\n#uc_simple_list_menu_elementor_c79b89e ul li:last-child\n{\n  border-bottom:none;\n}\n\n#uc_simple_list_menu_elementor_c79b89e ul li a\n{\n  text-decoration:none;\n  display:block;\n}\n\n\n\n<\/style>\n\n<div id=\"uc_simple_list_menu_elementor_c79b89e\" class=\"simple_list_menu\">\n<ul id=\"menu-sss-menu-ingilizce\" class=\"uc-list-menu\"><li id=\"menu-item-39751\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-39751 qodef-menu-item--narrow\"><a href=\"#\"><span class=\"qodef-menu-item-label\">QUESTIONS ABOUT PRODUCTS<\/span><svg class=\"qodef-menu-item-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\"><g><path d=\"M 13.8,24.196c 0.39,0.39, 1.024,0.39, 1.414,0l 6.486-6.486c 0.196-0.196, 0.294-0.454, 0.292-0.71 c0-0.258-0.096-0.514-0.292-0.71L 15.214,9.804c-0.39-0.39-1.024-0.39-1.414,0c-0.39,0.39-0.39,1.024,0,1.414L 19.582,17 L 13.8,22.782C 13.41,23.172, 13.41,23.806, 13.8,24.196z\"><\/path><\/g><\/svg><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-40287\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40287\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gvc3220\/\">GVC3220<\/a><\/li>\n\t<li id=\"menu-item-40288\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40288\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/grandstream-device-management-system\/\">Grandstream Device Management System<\/a><\/li>\n\t<li id=\"menu-item-40290\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40290\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/ucm6300-serisi-ip-pbx\/\">UCM6300 Series IP PBX<\/a><\/li>\n\t<li id=\"menu-item-40291\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40291\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/wp820-wifi\/\">WP820 Wifi<\/a><\/li>\n\t<li id=\"menu-item-40292\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40292\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gvc3210\/\">GVC3210<\/a><\/li>\n\t<li id=\"menu-item-40293\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40293\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gwn-series\/\">GWN Series<\/a><\/li>\n\t<li id=\"menu-item-40294\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40294\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gac2500\/\">GAC2500<\/a><\/li>\n\t<li id=\"menu-item-40295\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40295\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/wave-lite\/\">Wave Lite<\/a><\/li>\n\t<li id=\"menu-item-40296\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40296\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gvc3200-gvc3202\/\">GVC3200\/GVC3202<\/a><\/li>\n\t<li id=\"menu-item-40297\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40297\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gxv3240-3275-ip-multimedia-phone\/\">GXV3240\/3275 IP Multimedia Phones<\/a><\/li>\n\t<li id=\"menu-item-40298\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40298\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gxp2130-2140-2160-ip-phone\/\">GXP2130\/2140\/2160 IP Phone<\/a><\/li>\n\t<li id=\"menu-item-40299\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40299\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/dp720-750-series\/\">DP720\/750 Series<\/a><\/li>\n\t<li id=\"menu-item-40300\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40300\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gxp-business-phone-series\/\">GXP Business Phone Series<\/a><\/li>\n\t<li id=\"menu-item-40301\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40301\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/gxw-ip-analog-gateway-series\/\">GXW IP Analog Gateway Series<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-40440\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40440\"><a href=\"https:\/\/procomteknoloji.com\/en\/products\/conference-solutions\/video-conferencing\/\"><span class=\"qodef-menu-item-label\">Video Conference<\/span><\/a><\/li>\n<li id=\"menu-item-39752\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-39752 qodef-menu-item--narrow\"><a href=\"#\"><span class=\"qodef-menu-item-label\">COMMON QUESTIONS<\/span><svg class=\"qodef-menu-item-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\"><g><path d=\"M 13.8,24.196c 0.39,0.39, 1.024,0.39, 1.414,0l 6.486-6.486c 0.196-0.196, 0.294-0.454, 0.292-0.71 c0-0.258-0.096-0.514-0.292-0.71L 15.214,9.804c-0.39-0.39-1.024-0.39-1.414,0c-0.39,0.39-0.39,1.024,0,1.414L 19.582,17 L 13.8,22.782C 13.41,23.172, 13.41,23.806, 13.8,24.196z\"><\/path><\/g><\/svg><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-40302\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40302\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/informative\/\">Informative<\/a><\/li>\n\t<li id=\"menu-item-40303\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40303\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/software-upgrade\/\">Software Upgrade<\/a><\/li>\n\t<li id=\"menu-item-40304\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40304\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/video-voice-speech-codecs\/\">Video\/Voice\/Speech Codecs<\/a><\/li>\n\t<li id=\"menu-item-40305\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40305\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/custom-ringtone-faq\/\">Custom Ringtone FAQ<\/a><\/li>\n\t<li id=\"menu-item-40306\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40306\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/general-configuration-questions\/\">General Configuration Questions<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-39753\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-39753 qodef-menu-item--narrow\"><a href=\"#\"><span class=\"qodef-menu-item-label\">COOPERABILITY<\/span><svg class=\"qodef-menu-item-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\"><g><path d=\"M 13.8,24.196c 0.39,0.39, 1.024,0.39, 1.414,0l 6.486-6.486c 0.196-0.196, 0.294-0.454, 0.292-0.71 c0-0.258-0.096-0.514-0.292-0.71L 15.214,9.804c-0.39-0.39-1.024-0.39-1.414,0c-0.39,0.39-0.39,1.024,0,1.414L 19.582,17 L 13.8,22.782C 13.41,23.172, 13.41,23.806, 13.8,24.196z\"><\/path><\/g><\/svg><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-40307\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40307\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/interoperability-questions\/\">Interoperability Questions<\/a><\/li>\n\t<li id=\"menu-item-40308\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40308\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/open-source-configuration\/\">Open Source Configuration<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-39754\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-39754 qodef-menu-item--narrow\"><a href=\"#\"><span class=\"qodef-menu-item-label\">PROVISIONING<\/span><svg class=\"qodef-menu-item-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\"><g><path d=\"M 13.8,24.196c 0.39,0.39, 1.024,0.39, 1.414,0l 6.486-6.486c 0.196-0.196, 0.294-0.454, 0.292-0.71 c0-0.258-0.096-0.514-0.292-0.71L 15.214,9.804c-0.39-0.39-1.024-0.39-1.414,0c-0.39,0.39-0.39,1.024,0,1.414L 19.582,17 L 13.8,22.782C 13.41,23.172, 13.41,23.806, 13.8,24.196z\"><\/path><\/g><\/svg><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-40309\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40309\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/device-provisioning\/\">Device Provisioning<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-39755\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-39755 qodef-menu-item--narrow\"><a href=\"#\"><span class=\"qodef-menu-item-label\">TROUBLESHOOTING<\/span><svg class=\"qodef-menu-item-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\"><g><path d=\"M 13.8,24.196c 0.39,0.39, 1.024,0.39, 1.414,0l 6.486-6.486c 0.196-0.196, 0.294-0.454, 0.292-0.71 c0-0.258-0.096-0.514-0.292-0.71L 15.214,9.804c-0.39-0.39-1.024-0.39-1.414,0c-0.39,0.39-0.39,1.024,0,1.414L 19.582,17 L 13.8,22.782C 13.41,23.172, 13.41,23.806, 13.8,24.196z\"><\/path><\/g><\/svg><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-40310\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40310\"><a href=\"https:\/\/procomteknoloji.com\/en\/sss\/troubleshooting-questions\/\">Troubleshooting Questions<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<!-- end List Menu -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-71f828a\" data-id=\"71f828a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-577cbfe elementor-widget elementor-widget-text-editor\" data-id=\"577cbfe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>What is Outbound Proxy? Should I set an Outbound Proxy?<\/h2>\n<p>Outbound proxy is used to handle signaling and media traffic across a firewall, often in the presence of a security firewall\/NAT entity. Generally, if you have an outbound proxy and you are not using STUN or other firewall\/NAT traversal mechanisms, you can use it. However, if you are using STUN or other firewall\/NAT traversal tools, do not use an outbound proxy simultaneously.<\/p>\n<h2>Can I configure SKYPE or IAX protocol on any Grandstream device?<\/h2>\n<p>No, unfortunately, both SKYPE and IAX use proprietary protocols, whereas all Grandstream devices adhere to the SIP protocol Version 2.0 RFC 3261.<\/p>\n<h2>What data range should I put for Layer 2 \/ Layer 3 QoS?<\/h2>\n<p><b>Layer 2<\/b> QoS \u2013 802.1q VLAN 802.1p Priority<br>Since the VLAN tag is 12 bits, the value range is from 0 to 4095. 0 means no VLAN.<br>The priority value is 3 bits, so the value range is from 0 to 7.<\/p>\n<p><b>Layer 3<\/b> QoS \u2013 DSCP<br>It has 6 bits ranging from 0 to 63.<\/p>\n<h2>What if my SIP URI domain is different from the SIP proxy server&#8217;s FQDN?<\/h2>\n<p>In Firmware 1.0.3.60 and later versions, you can place your SIP URI domain in the SIP Server field and the actual SIP server FQDN in the Outbound Proxy field. The phone will use the domain from the SIP Server as part of the SIP URI but will send and receive SIP messages through the SIP proxy server defined in the Outbound Proxy field.<\/p>\n<h2>What is Early Dial? Should I use it?<\/h2>\n<p>When you dial a number and do not press the &#8220;Dial&#8221; (&#8220;Redial&#8221;) or &#8220;#&#8221; button at the end of the dialed sequence, which is configured as the &#8220;Send&#8221; button, the phone sends the actual INVITE message about 4 seconds before the timeout. Enabling &#8220;Early Dial&#8221; will make the phone attempt to send INVITE messages on each keypress using the entered dialing sequence up to that point. If the SIP server supports a 484 Address Incomplete response, the phone will continue trying new keypresses until the entire entered dialing sequence is collected. This essentially eliminates the 4-second waiting time mentioned above.<\/p>\n<p>Please note that this option should ONLY be used if your SIP server supports the 484 Address Incomplete response. Otherwise, other negative responses from the SIP server (such as 404 Not Found) will cause the call to terminate immediately.<\/p>\n<h2>What is STUN? Should I use it?<\/h2>\n<p>STUN stands for Simple Traversal of UDP over NAT. It&#8217;s a protocol that allows an IP phone to detect the presence and type of NAT behind which the phone is located. A STUN-capable IP phone, through a series of STUN queries to a STUN server located on the public Internet, can cleverly change the private IP address and port in the SIP\/SDP message using the NAT-mapped public IP address and port it gathers. This allows the SIP signal and RTP media to successfully pass through a NAT without requiring any configuration changes on the NAT.<\/p>\n<p>STUN provides a solution that works for most NATs that aren&#8217;t symmetric; for instance, most SOHO routers have non-symmetric NAT and in this case, using STUN is appropriate. However, STUN does NOT work with symmetric NAT, and if your routers have built-in symmetric NAT, do not use STUN.<\/p>\n<p>Note: NOT ALL SIP PROXY SERVERS WILL WORK WITH STUN-MANGLING SIP MESSAGES, PLEASE CONSULT YOUR SERVICE PROVIDER FOR DETAILED INFORMATION.<\/p>\n<h2>What&#8217;s the difference between &#8220;User ID&#8221; and &#8220;Authentication ID&#8221;?<\/h2>\n<p>User ID is the user portion of the SIP address of the phone and is typically what&#8217;s displayed on the LCD as the Caller ID. For instance, it&#8217;s often a phone number or extension or a user&#8217;s name. Authentication ID is an ID that is used strictly for authentication purposes when the phone tries to establish a connection with the SIP server. It may or may not be the same as the User ID.<\/p>\n<h2>What number should I use for &#8220;TX Frames Per Packet&#8221;?<\/h2>\n<p>The choice depends on the codec component you select and the balance between bandwidth usage and the impact of packet loss. The larger the value, the higher the bandwidth usage, as more voice frames are packed into a UDP\/RTP packet payload, thus the overhead of the network headers will be lower. However, the impact of a packet loss on perceived voice quality will be larger.<\/p>\n<p>For PCMU\/PCMA, the default is 2, and the maximum is 10.<br>For G723, the default is 1, and the maximum is 32.<br>For G726-32, the default is 2, and the maximum is 20.<br>For G729, the default is 2, and the maximum is 64.<br>For G728, the default is 4, and the maximum is 64.<\/p>\n<h2>Which NTP server can I use?<\/h2>\n<p>By default, the NTP server is set to &#8220;time.nist.gov&#8221; or &#8220;us.pool.ntp.org.&#8221; If either of these or your own NTP server is not working, you can try selecting an NTP server from the following link: http:\/\/www.eecis.udel.edu\/~mills\/ntp\/servers.html or find more information at www.ntp.org.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About us Akademi Ana Sayfa Ana Sayfa New Blog-eski Brands Contact Us Destek DUYURULAR E-Katalog Gizlilik Politikas\u0131 GrandStream UCM6510 IP PBX Haberler Haberler HAKKIMIZDA yedek2 Hakk\u0131m\u0131zda M Hesab\u0131m \u0130leti\u015fim \u0130leti\u015fim-eski IP PBXs IPVideoTalk Servisi Main Home MARKALAR yedek Neat Bar Neat Bar Neat Bar Pro Neat Board Neat Frame Neat Pad \u00d6deme \u00d6rnek sayfa Procom [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":40044,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-40026","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/pages\/40026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/comments?post=40026"}],"version-history":[{"count":4,"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/pages\/40026\/revisions"}],"predecessor-version":[{"id":40129,"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/pages\/40026\/revisions\/40129"}],"up":[{"embeddable":true,"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/pages\/40044"}],"wp:attachment":[{"href":"https:\/\/procomteknoloji.com\/en\/wp-json\/wp\/v2\/media?parent=40026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}